Shipping information

We are committed to delivering your orders as quickly and efficiently as possible. Here’s what you can expect regarding the production and delivery times for your orders.

Production Time:

Pre-order of SoyBoys the game: After the pre-order ends the production will take 7 days to produce. We are unable to deliver to PO boxes, APO & FPO addresses for the pre-order.

All other orders are processed and produced within 2-3 business days.

Note: All apparel products are made to order. This means each item is created specifically for you after your order is placed, ensuring high quality and customization.

Shipping Time

United States:
SoyBoys the game (Pre-Order): 8-12 business days
All other products: 2-5 business days

EU:
SoyBoys the game (Pre-Order): 11-17 business days
All other products: 10-30 business days

UK:
SoyBoys the game (Pre-Order): 9-14 business days
All other products: 10-30 business days

Norway:
SoyBoys the game (Pre-Order): 18-21business days
All other products: 10-30 business days

Aulstralia & New Zealand:
SoyBoys the game (Pre-Order): 10-18 business days
All other products: 10-30 business days

Canada:
SoyBoys the game (Pre-Order): 10-18 business days
All other products: 10-30 business days

Singapore:
SoyBoys the game (Pre-Order): 17-34 business days
All other products: 10-30 business days

Japan:
SoyBoys the game (Pre-Order): 7-12 business days
All other products: 10-30 business days

Hong Kong:
SoyBoys the game (Pre-Order): 6-9 business days
All other products: 10-30 business days

Malaysia:
SoyBoys the game (Pre-Order): 14-18 business days
All other products: 10-30 business days

South-Korea:
SoyBoys the game (Pre-Order): 16-19 business days
All other products: 10-30 business days

Shipping Policies

Order Processing:

Orders are processed on business days, excluding weekends and public holidays.

Shipping Confirmation:

Once your order has been shipped, you will receive a shipping confirmation email.

Delivery Delays:

While we strive to meet the estimated delivery times, delays may occur due to unforeseen circumstances such as customs processing for international shipments or extreme weather conditions.

Customs and Import Duties

SoyBoys the game pre-order:

There will be no import tax and custom duty issues for shipments to US addresses. There will also be no import tax and custom duty issues for shipments to Australia (on orders of up to 900USD excluding shipping costs) and to EU countries (on orders of up to 300USD excluding shipping costs shipped via standard shipping method). For all other international shipments and conditions, recipients are responsible for any custom duty or taxes imposed by that country, which are collected by the carrier upon delivery, if any. Please check with your local government agency or contact us for more information. If your order cannot be delivered to you due to the following reasons: failure to settle the required tax or tariff payment, or refusal to settle the tax or tariff, we will be unable to arrange a replacement or refund for your order.

All international orders may be subject to customs, taxes, and import duties, which are imposed by the destination country upon arrival. These fees are the responsibility of the recipient and are collected by the carrier. If any shipment is returned due to refusal or failure to pay these fees, we cannot provide refunds or replacements.